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Why does my arcade game freeze on my xbox 360 where everything else on it is fine?

I bought an arcade game for xbox 360. I play it and it works, but when I play it online, it freezes. Everything else is fine, the games, xbox live, everything, just that arcade live game. I removed the game and downloaded it again, and the same thing happens. What should I do?

If it is Castle Crashers, there are known bugs to be patched soon (I was under the impression that it was online issues not offline, but am not sure). Regardless, call 1-800-4my-xbox (469-9269). They can give you a call ticket and investigate. If they can’t resolve the problem, they will likely refund your MS Points.

Just to be clear, it only locks during this one game and not any other arcade or retail disc games? It is a software issue, and I’d be willing to bet one of the new released (MS is usually good about patching or pulling other games). You could try checking to see if you have memory of the HDD or memory card left, but I doubt that will do anything. My guess is that XB Support will walk you through clearing the cache and re-downloading.

Hope this helps, and good luck!

How to get FREE dlc / arcade games for the xbox 360 (REAL TUTORIAL)

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